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  • Lease confirm the items you received are what you ordered.
  • If you are not completely satisfied with your purchase, please return it to us within 90 days.
  • We will accept items returned after 90 days on an inspection basis.
  • Merchandise covered by a manufacturer’s warranty must be sent directly to the manufacturer for replacement or repair.
  • Easy return instructions are enclosed with your order.
  • Please complete the return form found on the back of your invoice or contact us to receive print a form.
  • Package the item(s) securely in the original shipping carton, apply the pre-addressed label found on your invoice, ship package prepaid and insured to the address listed below.


Jl. Rungkut Industri II No.18
Surabaya 60293
Jawa Timur-Indonesia
Telp : (031) 84931200 Fax : (031) 84320211

Exchanges and Refunds

  • Items returned with a receipt will be refunded at the original purchase price in the original method of payment used on the order.
  • Items returned without a receipt will be processed at the lowest sale price. Items may be exchanged for another product or will be refunded in the form of a Perdanatech gift card.
  • If replacing your item, regular shipping charges, duty, and taxes will apply.
  • We will not refund shipping and handling charges unless an error occurred by Perdanatech in the shipment of your order.